Hospitality management

RetreatStay Manager

Bring reservations, availability, guest communication and property-owner workflows into one focused hospitality workspace.

Request a walkthrough ↗See how it works ↓

Developed by BroadlyTech

Designed for accommodation operators, holiday-rental businesses, property managers and owner partnerships.

Illustrative RetreatStay Manager operations dashboard showing sample reservations, arrivals, payment reviews and staff priorities. — Illustrative previewTake a closer look ↓

Built around your work

A little more room to run your business.

Help your team review requests, verify payments and prepare stays, while property owners keep a clearer view of their bookings and availability.

Keep stay operations connected

Bring reservation decisions, availability and payment-verification tasks into a focused hospitality workspace.

Give owners a clearer view

Let property owners review assigned bookings, calendars and permitted earnings information.

Keep communication in context

Connect guest follow-up with booking information and branded operational messages.

Inside RetreatStay Manager

One connected experience for your team, guests and owners.

Explore operations, customer and owner workflows. These illustrative previews use sample data; layout and configuration may vary.

Main operations dashboard

Start the day with the work that needs attention.

Bring reservation requests, arrival preparation, payment reviews and guest follow-up into a focused starting point for the operations team. This illustrative dashboard shows how the relevant tasks can sit together.

Review reservation requests
Find payment-verification tasks
Prepare for upcoming arrivals
Keep guest follow-up in context

Why it matters

Staff can start with a clearer view of the next operational actions.

Customer portal

Give guests a clearer view of their stay.

A guest-facing workspace brings booking details, recorded payment status and arrival information together. This illustrative portal demonstrates a clear customer journey alongside the team’s operational workspace.

Review reservation details and stay dates
See recorded payment status
Find arrival information
Contact the team about the stay

Why it matters

Guests have a focused place to review their booking and find the next step.

Illustrative RetreatStay Manager desktop customer portal with a sample reservation, stay dates, payment status and contact options. — Illustrative mockup Illustrative customer portal mockup. Sample data; layout and configuration may vary.

A customer view for smaller screens

Keep the essentials close on mobile.

A compact portal layout puts stay dates, booking status and contact actions within easy reach. The mobile mockup demonstrates the same customer information in a layout designed for a smaller screen.

Read booking details in a single column
Find check-in and check-out dates
Review the recorded payment status
Reach the team from a clear contact action

Why it matters

The guest journey stays clear when a customer checks their stay from a phone.

Illustrative mobile customer portal showing a sample RetreatStay reservation, check-in and check-out dates, payment status and contact button. — Illustrative mockup Illustrative mobile customer portal mockup. Sample data; layout and configuration may vary.

Owner visibility

Give property owners a focused place to start.

An owner should be able to find the information relevant to their properties. A focused workspace brings assigned bookings, calendar actions and permitted earnings views into a mobile-friendly experience.

Review assigned properties and bookings
Find relevant calendar actions
See permitted earnings information
Keep access appropriate to the owner’s role

Why it matters

Owners get a clearer view of their part of the business without needing access to every operational record.

RetreatStay owner-dashboard mockup showing bookings, date blocking, earnings and an assigned sample property. — Illustrative mockup Owner dashboard — bookings, availability and earnings in one place. Illustrative interface with sample data.

Availability with context

Make booked dates and owner blocks easier to distinguish.

Availability decisions need more than a list of dates. Review booked periods and owner blocks alongside the property calendar so the team has clearer context when planning stays.

Review property availability
Distinguish bookings from owner blocks
Manage date-specific rates and stay rules
Keep calendar activity tied to the property

Why it matters

The next availability decision starts with a more useful view of the dates already in play.

RetreatStay availability-calendar mockup distinguishing booked dates from owner-blocked dates. — Illustrative mockup Availability calendar — review booked dates and manage owner blocks. Illustrative interface with sample data.

Permitted financial visibility

Connect an owner’s balance with property activity.

Give owners access to the earnings and withdrawal information their role permits. Review operational finance through access-controlled views rather than exposing every business account.

Review permitted owner earnings
See relevant booking and withdrawal activity
Keep commissions and owner shares in context
Control access to sensitive financial records

Why it matters

Owners and authorised staff can discuss the property’s financial activity with a clearer shared context.

RetreatStay earnings mockup showing a sample available balance and recent booking and withdrawal activity. — Illustrative mockup Owner earnings — available balance and property activity. Illustrative interface with sample amounts.

Want to see these workflows with your requirements in mind?

Request a tailored walkthrough ↗

A closer look at the process

Follow a reservation from request to stay.

Explore how review, payment verification, guest communication and stay preparation fit together. This illustration does not create a reservation or verify a payment.

Workflow illustrationRetreatStay Manager

Step 1 / 4Reservations team

Review the request

Start with the guest’s booking request and the relevant property and availability information.

Booking request context
Property availability
Clear next actions

Built around your business

Tools that work together.

Explore the tools and workflows available in RetreatStay Manager.

Reservations desk

Review booking requests, payment-verification tasks and confirmed reservations from a focused workspace with clear next actions.

Booking requests & decisions

Accept or reject requests through explicit review steps, retain decision history and keep guests informed of booking status.

Availability & property calendars

Review property availability, booked dates and owner blocks. Manage date-specific rates and property-level stay rules.

Payment verification

Let authorised staff review payment proofs and record verified funds through controlled confirmation steps.

Automatic payment receipts & property details

Automatically email guests a payment receipt and property details after payment is confirmed, keeping their booking and stay information together.

Booking operations

Prepare arrivals, review guest information, and manage check-in and check-out with permission-aware actions and operational checklists.

Finance & owner balances

Review booking receipts, outstanding amounts, commissions, owner shares and reconciliation views with access-controlled financial records.

Owner & host workspace

Give owners a mobile-friendly view of assigned properties, bookings, calendars and permitted earnings or withdrawal actions.

Guest records & follow-up

Keep guest information, booking context and staff follow-up tasks organised so enquiries receive a clear next step.

Communications & email branding

Manage a dedicated inbox, replies, mailbox configuration and branded booking or payment messages, with delivery status and retry controls.

Staff roles & operational oversight

Provide task-appropriate staff access, activity history and operational diagnostics, with responsive workspaces for desktop and mobile browsers.

Where it fits.

Accommodation operations

Coordinate reservation requests, arrivals and staff follow-up across your accommodation business.

Property-owner partnerships

Give owners a focused view of the properties and activities they are authorised to access.

Browse all 6 product screens

Plan your setup.

Licensing

Support

Discuss onboarding, training and ongoing support requirements with BroadlyTech when planning your setup.

Setup and access

Request a walkthrough to review staff access, configuration and operational requirements for your business.

Product questions, answered.

Can I explore this product before choosing it?

Request a walkthrough focused on your business. Product websites, public demos and customer portals are labelled separately where available.

Can we discuss a tailored workflow?

Tell BroadlyTech what needs to work differently so we can review the scope and discuss a suitable approach.

How do I discuss licensing and support?

Send an enquiry with the product name, your business needs and the support you require. Licensing and service arrangements are discussed for your intended setup.

A practical next step

See how it fits your business.

Share your workflowTell us about your team, business and operational needs.
Explore the workspaceWalk through relevant screens and features with BroadlyTech.
Discuss your setupReview configuration, licensing and any custom requirements.

Talk to BroadlyTech

Request your product walkthrough.

Discuss this product in the context of your business.

A walkthrough focused on your use case
Relevant features, screens and team workflows
Space to discuss setup, licensing and custom requirements

Need something tailored? BroadlyTech also builds custom software around your workflows.

RetreatStay Manager